Terms & Conditions

Terms

What This Agreement Covers. These are the terms and conditions on which we supply products and services to you. Please note that product purchases do not come with installation services. 

Why You Should Read This Agreement. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products and services to you, how you and we may change or end the agreement, what to do if there is a problem and other important information. By submitting an order to us, you agree to accept the terms set out below.

Information About Us and How to Contact Us

  • Who We Are. We are AKNIR, a bathroom supplies corporation, located in 3F, Building 1, No. 12, Jinrong North Rd, Jianxin Town, Cangshan District, Fuzhou City, Fujian Province, CN.
  • How to Contact Us. You can contact us by calling AKNIRL Customer Service at 1-702-425-0799 9:00 AM - 6:00 PM (Chinese Standard Time) Monday – Friday. You can also contact us via email or chat. (Email: AKNIRL@outlook.com)
  • How We May Contact You. If we need to contact you, we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.

Our Agreement With You

  • How We Will Accept Your Order. Our acceptance of your order will take place when we email you an order acknowledgement confirming the details of your order, at which point a contract will come into existence between you and us.
  • If We Cannot Accept Your Order. Product and service availability may be limited in certain areas. If we are unable to accept your order for products or services, we will inform you of this in writing or by telephone and will not charge you for the product or services that cannot be provided. This might be because the product is out of stock, your payment card was not authorized, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the product, because these terms have not been complied with, because services are not available for every product, or because some products require that a certified professional physically install the products. If the product ordered is out of stock, you will have the option to receive a refund or wait for the product to ship once it is restocked.
  • We Only Sell to the United States of America.Our website is solely for the promotion of our products in the U.S. and we do not accept orders for products to addresses outside the U.S. Shipments to Alaska and Hawaii have shipping restrictions which may limit availability of certain products.